Freedom Passes are changing

This council press release on changes to the Freedom Pass (which Camden Council pays for) is worth sharing in full (not least as over 40% of over-65s in Camden now have internet access!)


Freedom passes are changing. From next year all freedom passes will be personalised with pass-holders’ photograph on the front. So to make things easier for residents, Camden Council will be processing all Freedom Pass applications and renewals for 2010. Before the end of November we will be sending out forms to all freedom pass holders so they can renew their pass in the new photo-card format. We have simplified the process so that all residents need to do when they receive their form is check their printed details are correct, add one recent photo and proof of residence, and send it back to us.

We will send a letter confirming we have received it. From the end of January 2010, we will write to residents, saying exactly when their pass will be sent in the post. Councillor Martin Davies, Executive Member for Adult Social Care and Health, Camden Council, said: “We know that some residents might be concerned about the changes to Freedom Passes. That’s why we have simplified the application process to make things easier. We’re here to help residents with the changes every step of the way.”

Notes for editors:
1.For more information about Freedom Passes, please visit camden.gov.uk/ats or myjourney.org.uk or call 020 7974 6435

2.For residents who need extra assistance in completing the renewal form, an officer will be available to check your form and proof of residence at the Cashiers office at the Town Hall.

3.For wheelchair users or for residents who cannot get access to a photo booth, we can arrange to take your photo at 79 Camden Road, NW1 9ES, by prior appointment only. This service is only available until 6th November 2009.

4.Existing disabled Freedom Pass holders will not need to re-provide any medical information or have another assessment.

5.Please note that, because passes will be posted out, it is not possible to issue Freedom Passes (including lost and stolen passes) on the same day